The Master in Innovation and Operational Excellence develops leaders capable of implementing Shingo-based operational excellence methodologies through the strategic management of an organizational culture transformation and the application of effective techniques for continuous improvement.


The next quarter starts in
October 2022.

Program duration
8 quarters.

Virtual-Flex Modality
Distance learning and Campus experience.

Oriented to
Engineering and Administration areas, with experience in the Manufacturing or Services Industry.


The Master in Innovation and Operational Excellence is the only program of its kind offered in Northwest Mexico.

A program that meets the needs of the actual workplace.

Co-designed by academic experts and industry leaders.

Experienced Faculty

Our faculty members are knowledgeable of and responsive to workplace challenges.

100% practical learning approach

Add experience by applying the knowledge learned in the classroom.

Global competitiveness

Develop and sharpen your skills with methodologies of excellence applied worldwide.

In this master’s program, you will learn the following techniques:

  • Voice of the customer
  • Problem-solving A3, PDCA, and DMAIC
  • VSM
  • TPM
  • Visual management
  • 5s
  • Supplier development
  • Continuous improvement methodology
  • Production Preparation Process (3P)
  • SMED
  • Trial-and-error/Zero defects
  • Development of new markets and capability exploitation of the current one
  • Quality Function Deployment (QFD)
  • Concurrent engineering
  • Behavior and participation




Elementos distintivos del programa:
• Leadership and organizational cultural transformation
• Continuous improvement techniques
• Business alignment

Quarter I Competencies for organizational effectiveness
Introduction to operational excellence
Quarter II Statistical models
Systems engineering
Quarter III Sustainable development
Manufacturing strategies
Quarter IV Problem solving competencies
Quality engineering
Quarter V Innovation and development
Selected Topics I
Quarter VI Competencies for performance analysis
Selected Topics II
Quarter VII Leadership and change management
Optional subject
Quarter VIII • Innovation and operational excellence project
Optional Practical Training (OPT) Workshop
• Interpersonal skills workshop 1
Interpersonal skills workshop 2
Interpersonal skills workshop 3
Value Creating Activities
• Industry Benchmarking 1
Industry Benchmarking 2
• Operational Excellence Conference



Upon graduating from the Master in Innovation and Operational Excellence, you will be able to:

Establish innovative strategies to transform the key processes of an organization, ensuring competitive positioning in the industrial or service sector.

Apply select knowledge of Engineering and cutting-edge technology to the development of innovative proposals focused on process improvement, under a framework of professional ethics and social responsibility.


Get in touch with our learning advisors today or continue exploring available programs. Contact us:

Click and chat with one of our learning advisors via WhatsApp, resolve all your questions, or schedule a virtual call to learn more.

+52 (686) 567-3700 Ext. 1034

Contact our campus and request information needed to start your enrollment process.

Hours: 8:00 a.m. a 6:00 p.m.

Send a direct mail to one of our learning advisors..

Learn about Scholarships and Financial Aid options available for this program.




Sarahí Contreras
Tel. +52 (686) 567-3700 Ext. 1034

Cel. +52 (686) 243-0899


María Elena Pacheco
Tel. +52 (664) 903-1800 Ext. 2220

 Cel.  +52 (664) 188-1680


Lourdes Dávila
Tel. +52 (646) 222-2300 Ext. 3198

 Cel.  +52 (646) 151-7146

Get in touch

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